How Flint Equipment Stopped Incurring Rental Damage Costs with Record360

The Background

Flint Equipment is a John Deere dealer with 450 units across and three different states. Hunter Hinson is the Corporate Rental Manager at Flint Equipment. They’ve been using Record360 since 2015 to document their rentals with photo and video as they leave the yard and come back.

The Problem

As Hunter put it, “in life before Record360 we were using a digital camera where we had to attach the camera to a USB cord and then to a computer in order to upload the photos.” They also had to have, “a separate document stating where the machine came from, what the fuel level was, and who brought it back.”

It was an inefficient process that was costing them money and time.

It cost them money because they were missing damage that they should’ve caught, and it was costing them time because their inspections and file searching were taking 10 times longer than they should have.

The Solution

Starting in 2015 they implemented Record360 to document rentals with checklists, photos, and video as they left the yard and returned. With Record360, I have the checklist and photos all in an easy-to-use mobile application” said Hunter.

“I’ve got tablets in the shop preloaded with the Record360 app, and I’ve got guys with the app on their work cell phones.” It’s become their new way to inspect equipment when it goes on rent and to inspect it when it comes off of rent. “Everything I need to remove a machine from rent is right there in the app.”